Learning Experts
Call Us: 801.358.5525

Leadership Essentials – (6 days – 12 modules)

Leadership Essentials is designed with 12 modules, 4 hours each. As each module is stand alone, clients may choose to customize this course as needed. Often clients will run this course a module at a time, twice a month for 6 months, but the schedule is up to the client. The modules in this course are critical for new and potential leaders to given them a solid foundation. The modules are as follows:

Introduction/Business Acumen
• What it means to be a leader
• Control vs. influence
• Building trust
• Business acumen
• Understanding P&L and balance sheets
• Annual reports
• Costs of goods
• Presenting yourself
• You act
• How you dress
• Language

Team Development/Conflict Resolution
• Building effective teams
• Motivating teams
• Group Dynamics
• Group norms
• Group environment
• Team member roles
• Inclusion
• Conflict Resolution
• Finding the root cause
• Team ground rules
• Consensus building
• De-escalation techniques

Effective Communication
• Motivation and interactions
• Positive language
• Looking for positives
• Building relationships
• Effective email writing
• Getting your point across
• Nonverbal communication
• Eye contact
• Gestures
• Stance
• Verbal communication
• Vocal quality
• Word usage

Goal Setting
• 3 types of goals
• Short-term/long term
• BHAG (big hairy audacious goal)
• Topic based (personal, professional, financial)
• SMARTER
• Specific; Measurable; Actionable; Responsible; Time-bound; Expressed; Recorded
• Guide to writing SMARTER goals
• SMARTER goals worksheet

Performance Improvement Plans
• Short-term, urgent intervention
• Turning negative to positive
• Determining if a PIP is needed
• HR’s role
• Key elements of plan
• Six steps to PIP creation
• Plan execution and follow through

Performance Management
• Long-term proactive improvement
• Key elements of performance management
• Setting expectations and buy in
• Individual vs leader contribution
• Monitoring and meeting
• Upside vs downside
• Performance management tools
• Formal reviews

Decision Making
• Generating ideas for solutions
• Contributing factors for decisions
• Understanding “Needs” vs. “Wants”
• Comprehensive risk assessment
• Evaluating performance vs. risk

Proactive Planning/Problem Prevention
• Anticipating the Future
• Avoiding Pitfalls
• Setting warning alarms
• Looking for Opportunities
• Create Preventive and Facilitative Actions

Time Management
• Master list creation
• Balancing the list
• Your daily list
• Planning next week
• Determining and handling priorities
• Nine tools/techniques for effective time management

Meeting Management
• Defining meeting objectives
• Who should attend
• Roles
• Creating and using meeting agendas
• Keeping on track
• Getting results
• 12 tips for effective meetings

Delegation vs Micromanagement
• Three elements of delegation
• Responsibility
• Authority
• Accountability
• Effective delegation techniques
• Getting buy in
• Is loosening the reins losing control?
• Are you a micromanager?
• Pitfalls of micromanagement
• Identifying your strengths and weaknesses

Fostering Creativity & Innovation
• Getting the juices flowing
• Brainstorming techniques
• Incentives and rewards
• Creating a culture of innovation
• Eight key elements of a creative, innovative environment
• Avoiding stagnation
• Removing roadblocks to innovation